What does a Mary King's Close ticket include?
A one-hour guided tour of the close beneath the Royal Mile, on the date and tour time you book, led by a costumed guide playing a former resident. The free audio-guide app and the courtyard lockers are included too. Your e-ticket comes by email.
How long is the tour?
About one hour. You meet your guide at the Admissions Office on the Royal Mile, go down into the closes, and come back up at the end. Allow ten minutes before your tour time to check in, and longer if you need a locker.
How far ahead should I book?
A few days at least, and weeks ahead for weekends and school holidays. The attraction says it frequently sells out and releases tours according to demand.
How often do tours start?
About every ten minutes, from the first tour of the day to the last. You choose the exact time when you book, and that time is printed on your e-ticket.
Can children go on the tour?
Yes, from age 5. Children aged 5 to 15 have their own fare and must be with an adult. Under-5s can't go below for safety reasons, though they're welcome in the gift shop and café upstairs.
Is there a student or senior discount?
No. The attraction sells two categories for this tour, adult and child aged 5 to 15, and our fares mirror them. Adults pay the adult fare at any age.
Do carers need a ticket?
A carer goes free with each visitor who needs assistance. Tell us when you book and we add a carer place at no charge. The carer brings proof on the day, such as a Blue Badge or a letter for DLA, PIP or Carer's Allowance.
Is the tour suitable for wheelchair users?
No. The close is a listed site, too steep and narrow for wheelchairs. Visitors who can walk with support are welcome: there are 58 steps down and 38 up, with handrails, and support chairs can be arranged in advance.
Can I take photos inside?
No. Photography and filming aren't allowed on the tour, on phones, cameras, GoPros or smart glasses. Near the end a souvenir photo is taken of your group at the close, which you can buy afterwards.
Is the tour in English?
Guides speak English. A free web app carries the tour in French, German, Italian, Spanish, Portuguese, Polish, Dutch, Hungarian, Mandarin and Cantonese, plus British and International Sign Language. Bring your own headphones to use it.
Is Mary King's Close scary?
It's atmospheric rather than a fright show. The tour is storytelling rooted in history: plague, poverty and the people who lived here. Some rooms are dim and enclosed, and the story of Annie's room is part of the hour.
What if I feel claustrophobic down there?
Tell your guide. Guides carry radios and can have a member of the team take you back upstairs at any point. Some areas are dim, enclosed and dusty, so bring an inhaler if you use one.
Can I bring luggage?
Yes, as far as the courtyard. More than 20 lockers in different sizes take suitcases and large bags, opened with a QR code. Arrive a little early so a phone or signal problem doesn't eat into your tour time.
What happens if we arrive late?
The attraction may refuse entry once your tour has gone down, and late arrivals usually lose the ticket. Plan to be at Admissions at least 10 minutes before your time.
Can I change or cancel my booking?
Tickets are non-refundable. A change of date or time may be possible if you ask us at least a day ahead; the attraction stops all changes 4 hours before the tour and may charge a rebooking fee, which we pass on.
Where does the tour start?
At the Admissions Office at 2 Warriston's Close on the Royal Mile, opposite St Giles' Cathedral and beside the arches of the City Chambers. It's about 10 minutes' walk from Waverley station.
Is Mary King's Close the same as the Edinburgh Vaults?
No. The vaults are the spaces under South Bridge and the Cowgate. Mary King's Close is a separate site: a 17th-century street and its houses under the City Chambers on the Royal Mile.
Smaller questions
Is there a toilet I can use?
Yes. There are accessible toilets on the ground floor. Use them before you go down: the tour lasts about an hour.
Is there anywhere to eat?
Not a restaurant. Mary Ogle's coffee cart in the courtyard sells drinks and snacks, named after the woman who ran the Royal Exchange Coffee House above the close in 1740. The Royal Mile has plenty of places to eat nearby.
Can I pay on the day if I turn up?
The site is fully cashless and doesn't take American Express. With a booking through us there's nothing to pay at the door.
Can I bring my dog?
Only an assistance dog, arranged in advance. Other dogs can't go on the tour.
Sources: The Real Mary King's Close: the signature guided tour · The Real Mary King's Close: opening times · The Real Mary King's Close: how to find us · The Real Mary King's Close: accessibility · The Real Mary King's Close: tour FAQs · The Real Mary King's Close: booking terms · The Real Mary King's Close: meet the residents · The Real Mary King's Close: the story of Annie's doll · The Real Mary King's Close: audio guides · Wikipedia: City Chambers, Edinburgh